📋 Client Onboarding Coordinator
Be the welcoming face of TNR Business Solutions! Guide new clients through kickoff calls, asset collection, and 30-day launch milestones so clients get momentum and results fast.
About The Opportunity
First impressions build lifelong client relationships. As our Client Onboarding Coordinator, you welcome new digital marketing and insurance clients, collect project assets (logos, domain access, brand guides, policy documents), schedule kickoff meetings, and coordinate seamlessly with our web and account teams.
Key Responsibilities
- Kickoff Call Management: Lead welcoming kickoff calls with new clients and outline 30-day launch timelines.
- Asset & Access Collection: Securely gather client credentials, brand assets, domain access, and intake forms.
- Cross-Department Coordination: Partner with web developers, SEO leads, and insurance agents to maintain launch speed.
- Client Status Communication: Provide proactive weekly progress updates to clients during their onboarding phase.
🎁 Salary & Benefits
- Salary: $44,000 - $60,000 based on coordination and client success experience.
- Launch Speed Bonuses: Milestone bonuses awarded when onboarding projects launch ahead of scheduled deadlines.
- PTO & Insurance: Paid time off, health insurance options, and ongoing career advancement paths.
Requirements
- 2+ years in client onboarding, project coordination, customer success, or executive administrative roles.
- Outstanding follow-up discipline, friendly phone presence, and CRM organization skills.
- Comfortable managing multiple project workflows simultaneously.
📝 Apply for Client Onboarding Coordinator
Submit your application and resume below.